Frequently Asked Questions

Everything you need to know about our specialty roasts and delivery.

How long does shipping take for freshly roasted coffee?

We roast our beans to order to ensure maximum freshness. Orders are typically processed within 24-48 hours and delivered within 3-5 business days depending on your location.

Do you offer coffee subscriptions?

Yes, you can subscribe to your favorite blends and save 10% on every order. Choose your frequency—weekly, bi-weekly, or monthly—and manage your preferences through your account dashboard.

What is your return policy for food products?

Due to the perishable nature of coffee, we do not accept returns on roasted beans. However, if there is an issue with your order or if the product is damaged, please contact us within 7 days for a replacement or refund.

Are your coffee beans ethically sourced?

Absolutely. We pride ourselves on direct-trade relationships with farmers, ensuring fair wages and sustainable farming practices for every batch of Code Black Coffee.

Can I get my coffee ground for a specific brewing method?

Yes, we offer various grind settings including Whole Bean, Espresso, Filter, and French Press. Simply select your preferred grind size on the product page before adding it to your cart.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.